REFUNDED Notifications

This webhook will be triggered when a PIX OUT transaction is returned to the payer's account.

To receive confirmation of the PIX transaction, we need you to provide a URL where we can send the transaction confirmation details.

We will send a POST request with the confirmed transactions to this URL.

Examples of callback payload

For full refunds, the description parameter returns the value "REFUNDED".

{
  "movId": "69c2a9337b01d0e753d14759",
  "paymentId": "D31872495202603241509U2ALjoAiG7V",
  "value": "1",
  "confirmationDate": "2026-03-24T15:05:55.133+00:00",
  "notificationUrl": "https://webhook.site/506abee7-83d2-46cf-8eec-34160e6aaf38",
  "payer": {
    "document": "61000055000196",
    "name": "PRO"
  },
  "receiver": {
    "document": "22222246809",
    "name": "DANIEL"
  },
  "securityParaphrase": "danidotherr",
  "details": null,
  "externalId": "BACKOFFICE_REQUEST_1774364750359",
  "type": "PixIn",
  "e2e": "E2947708920260324150550449150234",
  "status": "CONFIRMED",
  "reasonCancellation": null,
  "clientId": "67bc6c779b03b774dbb0e7ea",
  "clientName": "Dani Dot Her",
  "description": "REFUNDED"
}

For partial refunds, the description parameter returns the value "PARTIALLY_REFUNDED".

{
  "movId": "69c2a8da7b01d0e753d12e97",
  "paymentId": "D31872495202603241508Hsr0uU0CC91",
  "value": "2",
  "confirmationDate": "2026-03-24T15:05:55.133+00:00",
  "notificationUrl": "https://webhook.site/506abee7-83d2-46cf-8eec-34160e6aaf38",
  "payer": {
    "document": "6174755555555",
    "name": "PRO"
  },
  "receiver": {
    "document": "27459048888",
    "name": "DANIEL"
  },
  "securityParaphrase": "danidotherr",
  "details": null,
  "externalId": "BACKOFFICE_REQUEST_1774364750359",
  "type": "PixIn",
  "e2e": "E2947708920260324150550449150234",
  "status": "CONFIRMED",
  "reasonCancellation": null,
  "clientId": "67bc6c779b03b774dbb0e7ea",
  "clientName": "Dani Dot Her",
  "description": "PARTIALLY_REFUNDED"
}